Raimunda (Pen�lope Cruz) works and lives Madrid with her husband Paco and daughter Paula. Her sister Sole (Lola Due�as) lives nearby and they both miss their mother Irene (Carmen Maura), who died several years ago in a house fire along with their father. A former neighbor from their hometown reports that she has seen the ghost of Irene and both daughters do not believe her. After a murder and a family tragedy, Irene’s spirit materializes around her daughters to help comfort them.